FAQ

What types of products do you offer?

At Francisco Shop, we proudly offer a diverse range of high-quality tech accessories. Our collection includes advanced gaming mice designed for optimal performance and stylish protective cases for Apple AirPods. We believe that functionality and aesthetics can go hand in hand, enhancing your gaming experience while keeping your devices beautifully protected.

How can I place an order?

Placing an order with us is a breeze! Simply browse our selection of tech accessories, choose the items you love, and add them to your cart. Once you're ready, proceed to checkout, fill in your shipping details, and select your preferred payment method. Your journey to enhanced gaming and stylish protection starts here!

What is your shipping policy?

We strive to ensure a smooth shopping experience! All orders are processed within 1-2 business days, and we offer various shipping options to suit your needs, including standard, expedited, and express shipping. Once your order is shipped, you’ll receive a tracking number to monitor its journey to you!

What is your return policy?

Your satisfaction is our priority! We have a 30-day return policy, allowing you to return items in their original condition for a full refund. If you receive a defective or incorrect item, please contact us immediately so we can make it right. We want you to love your purchase!

Do you offer international shipping?

Absolutely! We currently ship to a variety of countries. Please note that international shipping rates and delivery times may vary, and customers are responsible for any customs duties or import fees. We’re excited to bring our tech accessories to you, no matter where you are!

How can I contact customer support?

We’re here for you! If you have any questions or need assistance, feel free to reach out to us via email at fdcm12@gmail.com or call us at 017683084514. Our dedicated team is eager to help you with anything you need!

What payment methods do you accept?

We accept a variety of payment methods to make your shopping experience as convenient as possible. You can pay using major credit cards, PayPal, and other secure payment options. Your security is our top priority, and we ensure that your information is protected throughout the process.

Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your order’s status online. We want you to be as excited as we are about your new tech accessories!